Legal

Privacy
Policy

Last updated: June 20, 2026 ย ยทย  Effective: June 20, 2026

Solvren Tech Private Ltd.("Solvren Tech", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites and products โ€” including Templatement, Examenurse, SmartStudyIQ, and Digi Assist. By using our services, you agree to the terms of this policy.

1Information We Collect

  • Account Information: When you register for any Solvren Tech product (Templatement, Examenurse, SmartStudyIQ, or Digi Assist), we collect your name, email address, phone number, and billing details.
  • Usage Data: We automatically collect information about how you interact with our platforms โ€” including pages visited, features used, session duration, device type, browser, and IP address.
  • Content Data: Content you create, upload, or generate within our products (marketing copy, exam answers, study materials, knowledge base articles) is stored to deliver our services.
  • Payment Information: Billing is processed securely via Razorpay. We do not store full card numbers on our servers.
  • Communications: If you contact our support team or subscribe to our newsletter, we retain those communications.

2How We Use Your Information

  • To provide, maintain, and improve our AI-powered products and services.
  • To process transactions and send billing-related communications.
  • To send product updates, feature announcements, and marketing emails (you may opt out at any time).
  • To personalise your experience using AI and machine learning models.
  • To detect, prevent, and respond to fraud, abuse, or security incidents.
  • To comply with applicable laws and legal obligations in India and internationally.

3Data Sharing & Disclosure

  • We do not sell your personal data. We never sell, rent, or trade your personal information to third parties for marketing purposes.
  • Service Providers: We share data with trusted third-party vendors (cloud hosting, payment processing, analytics, email delivery) solely to operate our services. All vendors are bound by data processing agreements.
  • Legal Requirements: We may disclose your data if required by law, court order, or government authority under applicable Indian law (IT Act 2000, DPDP Act 2023).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred to the successor entity with prior notice.

4Data Storage & Security

  • Your data is stored on secure cloud infrastructure (AWS / Google Cloud) with encryption at rest (AES-256) and in transit (TLS 1.3).
  • We implement role-based access controls, regular security audits, and intrusion detection systems.
  • We retain your account data for as long as your account is active. After deletion, data is purged within 30 days unless legally required to retain it.
  • Despite our safeguards, no method of internet transmission is 100% secure. We encourage you to use strong passwords and enable two-factor authentication.

5Your Rights

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may update or correct inaccurate personal information via your account settings.
  • Deletion: You may request deletion of your account and associated data at any time by contacting us.
  • Portability: You may request your data in a structured, machine-readable format.
  • Opt-out: You may unsubscribe from marketing communications at any time via the unsubscribe link in any email.
  • To exercise any right, email us at: support@solvrentech.com

6Cookies

  • We use cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for full details.
  • Essential cookies are required for the platform to function. Analytics and marketing cookies are optional and can be managed via your browser settings.

7Children's Privacy

  • SmartStudyIQ is designed for school students with parental or institutional consent. We do not knowingly collect personal data from children under 13 without verified parental consent.
  • If you believe a child has provided us personal data without consent, contact us immediately at support@solvrentech.com and we will delete it promptly.

8Changes to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect.
  • Continued use of our services after the effective date constitutes acceptance of the updated policy.

Questions About This Policy?

Contact our Data Protection team โ€” we respond within 2 business days.

support@solvrentech.com+91 85850 33381

B.C Sen Road, Agarpara, West Bengal, India

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